Effective Date: 01/09/2025
Website: https://www.themindsetmissionteam.co.uk/
Company: The Mindset Mission Team ( “we”, “our”, “us”, “me”, “I”)
We are committed to protecting your privacy and ensuring your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy outlines how we collect, use, store, and protect your personal information when you visit our website, complete a contact form, sign up to our newsletter, or interact with us in any other way online.
1. What Information We Collect
We may collect the following types of personal information when you interact with us:
Contact Information: Name, email address, phone number, school name, role (e.g. teacher, administrator), and any details you provide through our booking or contact forms, by email, or by phone.
Booking Information: Details relating to course/class bookings, including preferred dates, location, and specific requirements.
Newsletter Subscriptions: Email address and communication preferences.
Website Usage Data: Information about how you interact with our website, collected via cookies and analytics tools.
Technical Data: IP address, browser type, operating system, referral source, and similar metadata.
2. How We Use Your Information
We use your personal information to:
Respond to enquiries and process booking requests
Deliver our coaching services and manage event logistics
Provide updates or information you’ve requested
Send newsletters or marketing emails (only with your consent)
Improve website functionality and user experience
Monitor and analyse website performance and security
We never sell or rent your personal data.
3. Legal Bases for Processing
Our use of your information is based on the following legal grounds:
Consent: For newsletters and cookies (where required).
Legitimate Interests: To handle enquiries, manage bookings, and perform basic analytics.
Legal Obligations: To comply with applicable laws and regulations (e.g. record-keeping, tax obligations).
You may withdraw your consent at any time.
4. Data Sharing and Third Parties
We may share your information with trusted service providers who help us operate our website or deliver our services, such as:
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Email marketing platforms
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Website hosting and technical providers
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Analytics providers (e.g. Google Analytics)
All third parties are obliged to safeguard your data and use it only for agreed purposes.
We do not share your data with third parties for their own marketing.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and understand visitor behaviour.
What Are Cookies?
Cookies are small text files placed on your device to help websites function properly and collect usage information.
Types of Cookies We Use:
Strictly Necessary Cookies – Essential for website operation.
Performance Cookies – Help us analyse how visitors use our site.
Functionality Cookies – Remember your preferences when you return.
Targeting Cookies – Record your visits to help improve relevance of content (used minimally).
Google Analytics
We use Google Analytics to track website traffic. This collects anonymised information such as pages visited, time on site, and referring websites. You can opt out at: Google Analytics Opt-Out.
Google Fonts
Our site uses Google Fonts, which may involve your browser requesting font files from Google servers (logging your IP address).
Managing Cookies
You can manage or disable cookies in your browser settings at any time. Please note some features may not function properly without cookies.
6. Data Retention
We keep your information only as long as necessary:
Contact/booking enquiries: up to 12 months after last contact, unless a booking is made.
Booking records: retained for up to 7 years to comply with legal and financial obligations.
Newsletter data: until you unsubscribe.
Analytics data: stored in anonymised form for long-term trend analysis.
7. Your Rights
You have the right to:
Access your personal data
Correct inaccurate or incomplete information
Request deletion of your data (in certain cases)
Object to or restrict processing
Withdraw consent (for marketing and analytics)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the details below.
8. How We Protect Your Data
We take appropriate technical and organisational measures to safeguard your information, including:
SSL encryption for website traffic
Secure hosting environments
Access controls and restricted permissions
Regular monitoring of systems for vulnerabilities
9. Contact Us
If you have any questions or requests regarding this policy, please contact us at:
Email: stu@themindsetmissionteam.co.uk
Phone: 07551149196